Documentation

Access to the client portal starts with an invitation. Your contact at Arcnode sets up a team for your organization and sends an invite to your email address. The invite link creates your account and adds you to the team.

Sign in at the login page and choose the client portal. On your first sign-in you are asked to set your own password before anything else; the portal stays locked until you do. Forgot your password later? The login page has a reset flow that emails you a single-use link.

The portal has four areas, reachable from the sidebar:

• Dashboard: what needs your attention (open tasks, forms waiting on you), recent activity across your projects, and your project cards with status. A refresh button shows when the data was last updated.
• Projects: every project your team has access to. Open one for its tasks and progress, files, forms, activity feed, and comments. Comments and activity update automatically while you have the page open.
• Team: who has access, their roles, and pending invites. Owners and admins can invite new members or remove them.
• Settings: your name, password, and notification preferences.

Files: upload project files from the project page; uploads are verified server-side before they count. Deliverables from Arcnode appear in the same place, ready to download.

Forms: some projects include forms to collect requirements or content. Answers save per field as you go, so you can fill a form in more than one sitting. After submission a form locks; if something needs to change, request an unlock from the form itself.

• ArcJournal: private desktop journaling for Windows. Project page and download.
• ArcFlux: real-time color tracking and physics for projection mapping. Project page.
• ArcUnzip: unzip and inspect archives right in the browser. Project page.

The full overview, including work in progress and client projects, lives on the projects page.

• Sessions run on httpOnly cookies; no tokens are ever stored in the browser where scripts can read them, and a password change signs out every other session.
• Administrative access is protected with two-factor authentication.
• Portal access is team-based: you only ever see projects that belong to a team you are a member of.
• Data is processed under GDPR with European infrastructure providers; the privacy policy lists every subprocessor, retention period, and legal basis.

Questions about a project go through the comments in the portal; everything else through the contact page or directly to info@arcnode.dev. Suspect an outage? Check the status page first.